Frequently asked questions
Common questions
How long does a quote take?
We review every submitted design for manufacturability and reply with a formal quote within two business days. There's no payment required online — you'll see pricing before committing to production.
What's the minimum order quantity (MOQ)?
MOQ depends on technique: 500 m for dye-sublimated printed elastic, or 5,000 m for woven jacquard and silicone logo elastic.
What artwork files do you accept?
SVG, AI, PDF, EPS, PNG or JPG, up to 25 MB — upload it directly in our online configurator.
Do you ship internationally?
Yes — we manufacture and export custom elastic to 40+ countries.
How do I get started?
Use our online configurator to design your custom elastic and submit it as an enquiry — no payment required online.